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Webinar: Customer loyalty and how to encourage it

Summary:

Great experiences keep customers coming back time and time again, but what’s the best way to build customer loyalty?

49 min watch, Webinar

Mike Brooke (Head of Marketing and Strategy at Made Brave) and Laura Adamson (Marketing Manager at the Scottish Seabird Centre) talk to Julia Sutherland about how customer loyalty affects both small tourism businesses and main attractions alike.

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